Bond Hub will be unavailable on Wednesday, 5 August, from 8:00pm until approximately 11:00pm due to planned system maintenance.
During this time, Bond Hub services will not be accessible. We apologise for any inconvenience.
Landlords can use Bond Hub to manage bond transactions. Tenants can view or update their bond contact details. Find out what you can do in Bond Hub.
We have made changes to our tenancy bond services. These involve moving our services online and making technical improvements, including integration with property management software.
A landlord can ask tenants to pay a bond when they move into a property.
A tenancy agreement is a contract between a landlord and a tenant. It sets out everything that a landlord and a tenant have agreed to about the tenancy.
Landlords and tenants have options for resolving disputes – self-resolution, FastTrack Resolution, mediation or Tenancy Tribunal hearings.
The improved tenancy bond system is now live, making bond transactions faster and easier to manage in Bond Hub. Landlords and tenants should keep their email addresses and bond records up to date to ensure visibility.