From 29 June 2026, all bond transactions will move online using Bond Hub and integrated property management software.
Register for Bond Hub or talk to your property management software vendor to get ready.
Landlords can use Bond Hub, our online self-service tool, to view, lodge and top up bonds. Find out how.
We are currently making changes to our tenancy bond services. These involve moving our services online and making technical improvements, including integration with property management software.
A landlord can ask tenants to pay a bond when they move into a property.
A tenancy agreement is a contract between a landlord and a tenant. It sets out everything that a landlord and a tenant have agreed to about the tenancy.
Landlords and tenants have options for resolving disputes – self-resolution, FastTrack Resolution, mediation or Tenancy Tribunal hearings.
The tenancy bond system is being upgraded. It will be faster and easier to manage bond transactions online. Landlords and tenants can prepare by keeping bond records up to date.