Own a rental? In a rental? To help keep it warmer, drier and safer, landlords and tenants have legal rights and responsibilities. There are some simple steps you can take.

Read our Warmer, drier, safer homes brochure [PDF 2.6MB]

Insulation Statements are now compulsory on all new tenancy agreements. Insulation will be compulsory in all rental homes from 1 July 2019.

Landlords should make sure their rental properties can be well heated and ventilated. Warm and healthy rental properties help tenants avoid illnesses and make them more likely to stay longer.

Smoke alarms are compulsory in all rental homes. Working smoke alarms save lives.  

All houses must be in a reasonable state of cleanliness before being rented out.  This includes being free from mould and dampness.  Tenants should try to keep their house in a condition that doesn’t encourage mould and damp. This includes keeping the house well aired, and removing mould as soon as it appears.

Landlords need to provide and maintain their rental properties in a reasonable state of repair. This means making sure they’re safe and healthy to live in. 

If something gets damaged in a rental property, or needs repairing, it’s important to know who’s responsible for fixing and paying for the problem.

Landlords can enter their rental properties at certain times, for certain things. They must give the right amount of notice, or get their tenant’s permission. They must also respect the tenant’s peace and privacy.

Regular property inspections are important. They're also an opportunity for landlords and tenants to keep in contact with each other.

Landlords need to make sure the property is free from pests and tenants need to keep their house in a condition that doesn’t encourage pests. They also need to know what to do if there’s an infestation.

All houses need to be reasonably secure. Both landlords and tenants are responsible for maintaining a reasonable level of security.

Landlords are required to provide tenants with a safe and healthy home. To achieve this, they need to meet requirements set out by various laws and bylaws.

Quiet enjoyment means being able to enjoy reasonable peace, comfort and privacy, and allowing others to enjoy the same.

If a rental property has been damaged in a natural disaster – such as an earthquake, a storm or a flood – the landlord and tenant should get in touch with each other to check everyone is safe and to discuss any damage.