Contacting the team

Our team monitors and enforces compliance if there are breaches of the Residential Tenancies Act.

If you think there has been a serious or ongoing breach of the Act, use this form to send us details of the issue.

The information you provide will only be used for investigating and enforcing breaches of the Residential Tenancies Act 1986. Read our privacy policy for more information.

Fields marked with an * must be completed for us to get a full outline of the problem and to contact you if needed.

Please note this is not an application to the Tenancy Tribunal.

Your details
Your details
Are you a tenant or landlord?*
If you are not the tenant, is the tenant aware of the complaint being submitted to the compliance and investigations team?
Who is the problem about?
Who is the problem about?
Are they a tenant or landlord?
Does the landlord own more than one rental property?
Does the property manager manage more than one property?
Tenancy details
Tenancy details
Is there a written tenancy agreement?*
Has the tenancy ended?
Has a bond been paid?
Was the bond lodged?
Details of the problem
Details of the problem
What is your problem about?
Have you filed an application to the Tenancy Tribunal?
Declaration
Declaration

By submitting this information:

  • I understand that the information provided by me will be used by the Ministry for the purposes of undertaking its’ functions under the Residential Tenancies Act. The information I have provided is true and accurate to the best of my knowledge.
  • I understand that the information I have provided will be stored and used in accordance with MBIE’s privacy policy.
  • I understand that the provision of this information is voluntary and that the Ministry may be unable to act if insufficient information is provided.