We’re making it easier to lodge bonds
In late November 2024, we’ll be making changes to how you lodge a bond with us. Here are 5 things landlords, property managers and tenants need to know.
1. From late November, you will need to lodge new bonds digitally by using:
- a new online form for bond lodgements on our Tenancy Services website, or
- property management software that is ready for our new business-to-business connection.
Lodge your bond online(external link)
Bonds already lodged with Tenancy Services won’t be affected and you do not have to take any actions.
2. If you currently pay by direct debit or direct credit then email or post us your lodgement forms, this option will no longer be available.
3. The following payment methods will be available:
- credit card and Account2Account payments for bonds lodged through the online form on the Tenancy Services website
- direct debit and direct credit for bonds lodged through the business-to-business connection.
4. Bulk bond lodgements will only be available through the business-to-business connection. You will need to use property management software for this so talk to your vendor for more information.
5. If you usually lodge bonds through property management software, talk to your vendor about how the business-to-business connection will work for you.
Find out more about the tenancy bond service changes
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