Case conferences have been introduced into the Tenancy Tribunal process. This is a form of preliminary meeting which is most often set as the first meeting between the adjudicator and the parties.

Case conferences are normally held via teleconference. Generally, the adjudicator will use a case conference to:

  • confirm what the issues are that will be decided at the later hearing
  • confirm whether there is further evidence that needs to be circulated
  • work out what needs to be done before the hearing.

A case conference is not scheduled in all cases before the Tribunal. They're normally only scheduled when either:

  • the matter is complex
  • there are some issues which are unclear.

The case conference is not the hearing. It is only a step used so everyone is ready for the later hearing date, or to discuss if the dispute could be settled with a mediation.

Parties should attend the case conference as scheduled. They do not need to prepare for the case conference meeting like they would a hearing. But the parties should think about any questions they have for the adjudicator around the Tribunal hearing process, and any steps they need to do before the hearing day.

After the case conference 

After the case conference the adjudicator will send out a written record of key points from the case conference.

If there are actions the parties need to do, that will also be recorded on that document.

Rating form

Did you find this information helpful?

Last updated: 12 January 2023