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Forms & resources

14-day notice to remedy – all other breaches

This is a template letter for a landlord to send to a tenant who hasn't met their responsibilities. It notifies the tenant that they have 14 days to fix the situation.

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Maintenance & inspections

Damage and repairs

If something gets damaged in a rental property, or needs repairing, it’s important to know who’s responsible for fixing and paying for the problem. Tenants must let the landlord know if something needs fixing. Tenants must tell the landlord straight away if they are aware something needs to be repaired or maintained, no matter how…

Home Maintenance & inspections Damage and repairs
Disputes

Breaches of the Residential Tenancies Act

When a tenant or landlord breaches the Residential Tenancies Act (the Act), it’s important to understand what you can do to put it right. What is a breach. The Act sets out the rights and responsibilities of landlords and tenants. When someone doesn’t follow the rules, it’s a breach of the Act. Someone can breach the Act by:…

Home Disputes Breaches of the Act
Disputes

Self-resolution

Self-resolution means sorting out problems by talking to the other person. It can lead to a less stressful and more positive working relationship in the tenancy. Set up a meeting to discuss the problem. Talking face-to-face is often easier than exchanging emails, letters or text messages. It can also reduce th…

Home Disputes Self-resolution
Disputes

FastTrack Resolution

… circumstances: Where the rent is in arrears or other money is owed and you require a Monetary Order only as a consequence. ✓. . Where you have: issued a 14 day notice to remedy rent arrears and that notice has expired without remedy; OR the rent is 21 days in arrears or more (when you file your FastTrack application); AND y…

Home Disputes FastTrack Resolution
New to renting

Initial property inspection

Property inspections are important. Tenants and landlords should check the property together at the start of a tenancy to avoid problems later on. Complete a property inspection. The residential tenancy agreement template includes the property inspection report. This form asks you to record the condition of the rental property…

Home Starting a tenancy New to renting Initial property inspection
Rent

Rent arrears and overdue rent

Tenants and landlords need to know what to do when rent is overdue, and where they can go for help. If tenants do not pay their rent on time it is a breach of the tenancy agreement and the Residential Tenancies Act 1986 (the Act). The tenancy agreement will say how the rent is to be paid and when. Responsibility for paying the…

Home Rent, bond & bills Rent Rent arrears and overdue rent
Tenancy Tribunal

Guidelines for completing your application

Find out how to fill out the Tenancy Tribunal form and what supporting information you need to provide. Completing your application. Make sure all the details of your application are entered clearly and correctly. This will help us resolve your dispute as quickly as possible. When completing the application form, use simple…

Home Disputes Tenancy Tribunal Completing an application
Tenancy Tribunal

Case conference

Case conferences have been introduced into the Tenancy Tribunal process. This is a form of preliminary meeting which is most often set as the first meeting between the adjudicator and the parties. Case conferences are normally held via teleconference. Generally, the adjudicator will use a case conference to: confirm what the i…

Home Disputes Tenancy Tribunal Case conference
Tenancy Tribunal

Getting ready for the Tenancy Tribunal hearing

Being prepared for your Tribunal hearing is important. It gives you the best chance of having a successful application, or defending the claims against you. READ TRANSCRIPT for How to prepare for a hearing . Print…

Home Disputes Tenancy Tribunal Getting ready for the hearing