News
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Tenancy
10 December 2019
Our hours this holiday period
What you need to know about contacting us over the holiday period.
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Policy and legislation
18 November 2019
Proposed changes to Residential Tenancies Act 1986
Associate Housing Minister Kris Faafoi has announced proposed changes to the Residential Tenancies Act 1986.
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Tenancy
8 November 2019
Update on Nancy, our Tenancy Services trial chatbot
Tenancy Services has been trialling a chatbot (known as “Nancy”) on the tenancy.govt.nz website.
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Tenancy Tribunal
23 September 2019
Multiple breaches of tenants’ trust and non-compliance costs landlord over $24,750
An Auckland landlord has been ordered to pay $24,754.08 by the Tenancy Tribunal.
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Policy and legislation
27 August 2019
Residential Tenancies Amendment Act 2019 now in force
Following Royal Assent on 30 July 2019, this Act comes into force today.
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Policy and legislation
1 August 2019
Residential Tenancies Amendment Act 2019 passed
New tenancy legislation was passed on 30 July 2019 which will affect landlords and tenants in a number of ways.
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Healthy homes
1 July 2019
Law changes for rental properties
What you need to know about insulation requirements and healthy homes standards on 1 July 2019.
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Unit Titles
1 July 2019
Unit titles website
If you own or rent a unit title property, you can now find information about unit titles quickly and easily in one place on our new website.
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Healthy homes
12 June 2019
Healthy homes standards compliance statement required from 1 July 2019
Landlords must include a signed statement confirming intention to comply with the healthy homes standards (HHS) in all new tenancy agreements from 1 July 2019.
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Tenancy Tribunal
6 June 2019
Non-compliance breaches tenants’ trust and costs landlord over $177,000
Auckland landlord ordered to pay $177,720.56 by the Tenancy Tribunal for failing to lodge tenancy bonds.
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Policy and legislation
24 May 2019
No extensions for insulating rentals
Landlords have only weeks left to insulate their rentals, and the Tenancy Services Compliance and Investigations team says there will be no extensions.
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Healthy homes
14 May 2019
Healthy homes standards finalised
The healthy homes standards have been finalised.
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Tenancy Tribunal
28 March 2019
Three landlords ordered to pay following Tenancy Compliance and Investigation action
The Tenancy Tribunal has recently made orders totalling nearly $17,000 against three landlords.
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Policy and legislation
24 February 2019
Healthy Homes Standards announced
The new Healthy Homes Standards have been announced by Housing and Urban Development Minister Phil Twyford.
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Tenancy
14 February 2019
When can landlords and agents charge a fee?
From 12 December 2018, tenants can’t be charged letting fees. However, landlords and agents can recover their costs in certain situations.
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Policy and legislation
13 December 2018
Time is running out for landlords to meet insulation requirements
Landlords may be leaving it too late to insulate their rentals in time for the 1 July 2019 deadline according to a report released by MBIE today.
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Tenancy
12 December 2018
Our hours over the holidays
What you need to know about contacting us over the holiday period.
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Rent, bond and bills
3 December 2018
New design for bond forms
We have updated our bond forms to make it easier for you to complete them.
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Tenancy
23 November 2018
Landlord of the Year 2018 award winner announced
The winner of the New Zealand Property Investors Federation (NZPIF) Landlord of the Year 2018 is a ‘shining example’ for NZ landlords, says Tenancy Services.
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Policy and legislation
2 November 2018
No more letting fees for tenants
From 12 December 2018, tenants can’t be charged letting fees.
