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14-day notice to remedy – all other breaches
This is a template letter for a landlord to send to a tenant who hasn't met their responsibilities. It notifies the tenant that they have 14 days to fix the situation.
Initial property inspection
Property inspections are important. Tenants and landlords should check the property together at the start of a tenancy to avoid problems later on. Complete a property inspection. The residential tenancy agreement template includes the property inspection report. This form asks you to record the condition of the rental property…
Case conference
Case conferences have been introduced into the Tenancy Tribunal process. This is a form of preliminary meeting which is most often set as the first meeting between the adjudicator and the parties. Case conferences are normally held via teleconference. Generally, the adjudicator will use a case conference to: confirm what the i…
Getting ready for the Tenancy Tribunal hearing
Being prepared for your Tribunal hearing is important. It gives you the best chance of having a successful application, or defending the claims against you. READ TRANSCRIPT for How to prepare for a hearing . Print…
Types of Tenancy Tribunal orders
The Tenancy Tribunal can issue different types of orders after mediation or a hearing. This depends on what needs to be done to fix the issue. Once the Tribunal has made their decision they will issue one of the following: a mediator’s order (not sealed) a sealed mediator's order a Tenancy Tribunal order. There are differ…
Dealing with anti-social or unacceptable tenant behaviour
From 11 February 2021, landlords can apply to the Tenancy Tribunal to end a periodic tenancy on the grounds of anti-social behaviour. For a definition of anti-social behaviour and possible examples, see our factsheet. [PDF, 621 KB]. If a tenant (or a person in the premises with the tenant’s permission) displays anti-social behav…
Room-by-room tenancy
It is important to know the differences in your rights and responsibilities between a room-by-room tenancy, a boarding housing tenancy and other living arrangements. What is a room-by-room tenancy?. A room-by-room tenancy is where a property has 5 tenants or fewer, and that the landlord does not live in the property. Each tenan…
Receipts and accurate records
It’s very important for landlords and tenants to keep accurate records about the tenancy. Keeping records can help you clear up any issues, either during or at the end of the tenancy. Records can include: the tenancy agreement and any variations or renewals of it any property inspection reports rent, receipts and records water…
Rules about pets
It is important that landlords and tenants discuss any conditions about pets before starting a tenancy, or before a tenant gets a pet during a tenancy. This includes discussing any restrictions on keeping pets at the property. Important: Changes to rules for keeping pets, including pet bonds, are on the way but not yet in force…
Inspections
Regular property inspections are important for a healthy rental and a good relationship between landlord and tenant. Landlords can enter the property for inspections. If you’re a landlord, it’s a good idea to regularly inspect your rental property. Inspections help you check everything’s working well, there’s no damage, and your…