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Sample rent summary
This form can be used by landlords and tenants to track the payment of rent during a tenancy.
Changing information on a bond record
It is important for landlords, property managers and tenants to keep the bond record up to date. You must notify us of any change to the following bond record details within 10 working days: when the landlord, property manager or tenant of a property changes and this impacts the bond record, or when the ‘address for service’ cha…
Receipts and accurate records
It’s very important for landlords and tenants to keep accurate records about the tenancy. Keeping records can help you clear up any issues, either during or at the end of the tenancy. Records can include: the tenancy agreement and any variations or renewals of it any property inspection reports rent, receipts and records water…
Charging rent
Tenants and landlords both need to understand how rent is charged and paid. How landlords charge rent. A landlord can ask for 1 or 2 weeks’ rent in advance during the tenancy. This usually depends on whether the tenant will pay rent weekly (1 week in advance) or fortnightly (2 weeks in advance). It is unlawful for a landlord t…
Rent arrears and overdue rent
Tenants and landlords need to know what to do when rent is overdue, and where they can go for help. If tenants don’t pay the rent on time it is a breach of the tenancy agreement and the Residential Tenancies Act. The tenancy agreement will say how the rent is to be paid and when. Responsibility for paying the rent. The tenant…
Transferring bond to a new tenancy
At the end of a tenancy, tenants can indicate for their current bond to be paid to a new landlord. The way you complete a bond transfer has changed. If you are a tenant starting a new tenancy and would like to have your current bond paid to your new landlord, you can indicate this when you fill out a bond refund form. Talk to yo…
Tenants - Ending a tenancy process
Steps to take at the end of a tenancy - Tenants. When a tenancy is coming to an end, there are things the tenant can do to ensure the process goes smoothly – before, and on, the final day of the tenancy.…
Initial property inspection
Property inspections are important. Tenants and landlords should check the property together at the start of a tenancy to avoid problems later on. Complete a property inspection. The residential tenancy agreement template includes the property inspection report. This form asks you to record the condition of the rental property…
Change of landlord
Find out what you need to do when the landlord changes during a tenancy. Whenever the landlord changes, the bond record must be updated. The change is required even if the change in landlord is permanent or temporary. Examples where there’s a change of landlord include: If the property management company has changed If the…
Preventing problems with bonds
Read our tips on how to prevent problems with bonds during a tenancy. . At the start of a tenancy. Tenants and landlords should do a thorough property inspection together at the start of the tenancy. They should then complete and sign the property inspection report, which is part of the tenancy agreement. If you’re a landlor…